Continually monitoring and diagnosing service availability of production tenants. Proper allocation of resources of production tenants, based on the Customer’s profiling information in the LCS (Lifecycle Services) Subscription Estimator. Microsoft configures production tenants sized to handle the transaction volumes and user concurrency. Data center networking, power & cooling. Infrastructure management and deployment. Infrastructure capacity, scale up and down. High availability and disaster recovery. Storage and database capacity management. The remaining costs are around the services and infrastructure that Microsoft includes at no additional cost: Current pricing is $1,350 if an additional sandbox 2 is needed. Sandbox Tier 2 – Standard Acceptance Testing (and training) with 10GB of default storage. Current pricing is $425 per month if an additional sandbox 1 is needed. More may be needed depending on your requirements. Default Non-Production Instance Capacity. Each Dynamics 365 for Operations customer will receive 100 GB of file/Azure Binary Large Objects (BLOBs) cloud storage for files and binary data. 
Default File Storage Default File Storage Capacity. Additional storage is granted at no charge with the increase of full system users at the rate of 5 GB for every 20 users. You can download the Dynamics 365 Licensing Guide and Service Description documents here. The following excerpts from the June 2018 License Guide shows what servers and space are included with your subscription per the Dynamics Licensing guide as of. Dynamics 365 for Finance and Operations Subscription Includes Please read about the modules here: Dynamics 365 Enterprise Finance & Operations Modules - An Overviewīasically the remaining 60% cost is for the Microsoft Azure Cloud and it is a tremendous value. Forty percent is for the cost of the software - you get every module. Upgrade Discount Deadlineĭynamics AX existing customers that were licensed before 10/31/16 have the opportunity to transition to Dynamics 365 for Finance and Operations at 40% off the cost until 11/1/19. 
Microsoft online knowledge base articles, FAQs, troubleshooting tools, and other resources, are provided to help customers resolve common issues. Self-help Online Support is available throughout a product's lifecycle and for a minimum of 12 months after the product reaches the end of its support.
Customers must remain current on the Microsoft Dynamics AX Enhancement Plan.At the supported service pack level, Extended Support includes: The Extended Support phase follows Mainstream Support. ProMRO Videos: for Dynamics 365 Finance & SCM
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